Warranty Information

The length of warranty varies by brand, however we offer a 1 year warranty on all of our Light Electric Vehicles (LEV's). If you are unsure of your warranty period please contact us at info@ridelev.com

Warranties are not included on the display, controller, motor and charger against manufacturing and material defects on a replacement basis.

Batteries have a 6 months warranty and are covered for manufacturer defect only.

Valid only with the original receipt of purchase.


Should your product develop a defect under the manufacturer warranty, please complete our support form, or alternatively send us an email to info@ridelev.com


Exclusions:

  • The warranty doesn’t cover external damage such as broken parts or general wear and tear items , such as tyres and brakes.
  • Excludes consumable wearing fittings, such as brakes and tyres.
  • Excludes parts with physical damages, incomplete/broken cable connections.
  • Excludes misuse, modification, negligence and use of the scooter in wet conditions.
  • Excludes professional and hire use.
  • Warranty is NON-Transferable.

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